D'Marco Hair Studio - 1312 Washington Street, Waukegan

Jobs in D'Marco Hair Studio, career

Reviews about D'Marco Hair Studio

• Valerie Figueroa
  ★ ☆ ☆ ☆ ☆
  They completely messed up my hair the first time I went. My hair was half way down my back and I said I wanted a trim. I left with damn near shoulder length hair and it was completely uneven. I went back and a different hairstylist fixed it and did a good job. Thankfully they didn't charge me to fix it. Went a second time thinking maybe the first time was just a fluke, and I got the worst service ever. I had an appointment, and the hairstylist (Lupita) was running late. I thought "okay, I get it, I work retail. Stuff happens, I understand." I finally get in the chair and i show her a picture of how i wanted it cut. She cuts my hair and it looks nothing like the picture. I told her I wanted it shorter, and she was just trying to convince me that it looked fine the way she cut it. I, again, said I wanted it shorter and showed her the picture for a second time. She cut it again, but when she finished it didn't even look like she did anything at all. The whole time I felt like she was just trying to rush me out of the chair so she could help the next person. I get it you're busy, but shouldn't you want to make your customer happy? I was so mad, but I just gave up realizing she just wanted me out of her chair. Then I get up to the counter to pay, and the receptionist was so rude! I will NEVER go back, and I would NEVER recommend this place to anyone.

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